IT Infrastructure and Design
Client
Scenario
Solution
Approach
01
Conducting a Technology Needs Assessment
Objective: Identify key infrastructure gaps and technology requirements based on the current and future needs of Quantum’s workforce. Implementation: Employee and IT Staff Interviews: Interview employees across departments to understand technology pain points, particularly regarding network access, device compatibility, and remote collaboration challenges. Gather input from the IT team on existing infrastructure limitations. Network Assessment: Perform a detailed audit of the network, including bandwidth capabilities, wireless coverage, network security, and connectivity issues. Technology Audit for Collaboration Spaces: Review all meeting rooms and collaboration areas, assessing video conferencing equipment, audio systems, and digital display tools. Result: The assessment identifies key issues, including patchy Wi-Fi coverage, low bandwidth in certain areas, outdated AV equipment in meeting rooms, and the need for a centralised IT management system for greater security and control.
02
Upgrading Network Infrastructure for Speed and Reliability
Objective: Design a fast, reliable, and secure network that supports high traffic, seamless connectivity, and accommodates the hybrid workforce’s needs. Implementation: High-Speed Internet and Increased Bandwidth: Upgrade to a fibre-optic internet connection to support high-speed, high-capacity network demands. Wi-Fi 6 Access Points: Install Wi-Fi 6-enabled access points throughout the office to improve wireless coverage, increase network capacity, and provide faster speeds for multiple simultaneous connections. Access points are strategically placed to avoid dead zones and ensure seamless connectivity across the entire workspace. Network Segmentation for Security: Segment the network into separate VLANs for guests, employees, and sensitive departments. This ensures secure, controlled access to sensitive data and applications, reducing the risk of internal and external threats. Result: Quantum’s upgraded network infrastructure enables high-speed, reliable internet access across the office. Improved wireless connectivity eliminates previous dead zones, and employees experience smoother workflows, especially for bandwidth-intensive tasks. Network segmentation enhances data security, aligning with industry compliance requirements.
03
Enhancing Meeting Rooms with AV and Collaboration Technology
Objective: Equip meeting rooms and collaboration spaces with advanced technology for seamless, inclusive hybrid collaboration. Implementation: Interactive Video Conferencing Systems: Install high-definition cameras, microphones, and speakers in all meeting rooms. Each room is equipped with interactive screens and video conferencing software that integrates with Quantum’s chosen collaboration tools, making it easy for remote and in-office employees to participate equally. Digital Whiteboards and Touchscreen Displays: Place digital whiteboards in key meeting rooms to facilitate real-time brainstorming and idea-sharing. These screens support annotation, file sharing, and cloud integration, enabling everyone—whether in the room or remote—to see and interact with content in real time. Room Scheduling System: Implement a digital room scheduling system that shows room availability, occupancy status, and equipment compatibility. This system allows employees to easily book rooms from their devices and reduces booking conflicts. Result: The upgraded meeting rooms provide a more inclusive and effective hybrid collaboration experience. Remote employees can now actively participate in meetings, and in-person teams enjoy clearer audio, video, and interactivity. Employee feedback shows a 35% improvement in satisfaction with the company’s meeting technology.
04
Implementing Centralised IT Management and Security Enhancements
Objective: Improve data security and streamline IT management to reduce maintenance time and protect sensitive client information. Implementation: Centralised Network and Device Management System: Deploy a centralised IT management system that allows the IT team to monitor network performance, manage devices, troubleshoot issues remotely, and apply security updates across all endpoints. Enhanced Security Protocols: Integrate multi-factor authentication (MFA) for all critical applications, along with single sign-on (SSO) for seamless yet secure access. Implement firewalls, intrusion detection systems, and antivirus software to enhance security across all devices and connections. Data Encryption and Backup Solutions: Enable data encryption for all storage and transmission processes, ensuring compliance with financial industry standards. Set up automated, cloud-based backups to protect critical data and allow for quick recovery in case of any disruptions. Result: With centralised management, Quantum’s IT team can efficiently monitor, update, and secure all devices and network resources, reducing downtime and enhancing security. Multi-factor authentication and encryption protocols ensure client data remains secure, and cloud backups protect against data loss. Quantum experiences a 40% reduction in IT support tickets due to better system stability.
05
Planning for Scalability and Future Technology Integration
Objective: Design an IT infrastructure that supports future growth, scalability, and integration with emerging technologies as Quantum’s needs evolve. Implementation: ​ Scalable Network Infrastructure: Invest in scalable networking equipment that can be expanded as the company grows. Modular Wi-Fi access points, flexible bandwidth options, and fiber-optic cabling allow Quantum to accommodate additional users and devices as needed. Cloud-Based Solutions and Virtual Desktops: Transition certain systems and applications to cloud-based platforms, which offer flexible scaling and remote accessibility. Virtual desktops allow employees to securely access company resources from any device, supporting flexible work arrangements. Regular IT Strategy Reviews: Establish an annual IT strategy review process to assess emerging technology trends, gather feedback from employees, and ensure infrastructure remains aligned with company goals and future requirements. Result: Quantum’s IT infrastructure is now capable of growing with the company’s needs. The scalable design allows for new hires, additional devices, and evolving technology without costly overhauls. Regular IT reviews keep Quantum’s infrastructure current and ensure seamless integration with new technologies.
Results
& Benefits
